Accessibility Statement
Our commitment
SueShield builds its own site the way it tells clients to build theirs. We document conformance against WCAG 2.1 Level AA, test against WCAG 2.2 Level AA, and treat accessibility as ongoing work, not a checkbox. We don't claim perfection — we claim a standard, a method, and a working channel to tell us when something falls short.
What this site does
- Semantic structure with landmarks, one h1 per page, and a logical heading order
- A skip link, keyboard-operable navigation, and visible focus on every interactive element
- Color pairs chosen for AA contrast, layouts that reflow at narrow widths and 200% zoom
- Labeled forms with connected hints, an announced error summary, and autocomplete attributes
- Respect for reduced-motion preferences; no autoplay, carousels, flashing content, or overlay widgets
- Core content and forms remain usable without JavaScript; the record search has an email alternative
Testing
The site is reviewed with automated tooling and manual checks — keyboard passes, zoom and reflow, contrast verification, and reduced-motion behavior. We keep an internal log of exactly which checks ran in which environments, and we report only environments actually tested.
Known limitations
- Display fonts come from Google Fonts and degrade to system fonts if blocked.
- Looking up records needs JavaScript; there's an email fallback right beside the search box.
- Assistive-technology review runs on a recurring cycle; findings are addressed as identified.
Found a barrier?
Tell us: info@sueshield.com. Reports go to the people who can fix them.